Blog Layout

How to Fix a Leaking Main Water Shut-off Valve

jbwater • Aug 15, 2019

If you’ve noticed that your main water shut-off valve is dripping, it could be a sign of a big – but easily fixable – plumbing issue.

If you have an old style  gate or globe valve , they are  prone to leaking, corrosion and damage , which is an easy way to figure out if that’s what’s causing the leaking.

We recommend replacing the gate valve with a ball valve, which lasts longer and is less likely to leak.

Before replacing the valve, try these two things first to try and stop the leak:

  • Tighten the packing nut with a wrench
  • Replace valve stem packing material or washer

We’ll walk you through each of these steps below.

Tighten the packing nut

The packing nut makes a watertight seal where the valve stem meets the water line. So, if there is a leak at the valve stem, it probably means the valve is not turned all the way off.

The first thing you should do to stop the leak is to tighten the packing nut.

To tighten the packing nut:

  • Turn the packing nut ¼ turn using a wrench

  • Check for leaks

  • If the valve is still dripping, try turning the packing nut tighter and check again

If the leaking hasn’t stopped, there’s another option.

Replace the packing material under the packing nut

Tools you’ll need:

When you tighten the packing nut on your main water shut-off valve, it binds down the packing material against the washer to stop any water from getting through. Over time, though, this packing material can form a solid seal because it hardens or disintegrates, which causes the valve to leak. When this happens, you’ll have to replace the packing material by following these steps:

  • Shut off the water from the street at your meter box (turn the valve next to the meter counterclockwise)

  • Turn on a faucet in your house to let out all the water that’s inside your water line

  • Remove the shut-off valve handle

  • Remove the packing nut and any old packing (if it’s made of Teflonor other fibers, a toothpick can be used to pull it out).

    If you see a rubber gasket instead of Teflon, you’ll have to remove the rubber gasket completely. Since you’ll need to make sure the new washer is the same size as the old one, your best bet is to remove the washer and take it with you to a hardware store so you buy the correct size.

  • Wrap the new packing around the stem 3 times counterclockwise or just replace the rubber washer

  • Screw the packing nut back on, making sure the packing fits tightly into the packing nut. Be careful not to overtighten the packing nut

  • Turn the water back on and check for any leaks

If you live in the Phoenix area,  schedule your appointment  with JB Water today. We’ll send over a certified plumber who can replace your leaky valve in no time.

By jbwater 25 Mar, 2019
Ready for green water treatment? JB Water has joined the green revolution by providing eco-friendly green water treatment systems that homeowners can depend on for reliable water quality improvements while helping to protect our environment by lowering consumption. Our equipment is designed to provide a lifetime of superior performance and worry-free operation suited for [...] The post JB Green Water Treatment Systems appeared first on JB Water.
By jbwater 28 Feb, 2019
If there’s one thing that all households have in common, it’s toilet problems. Just when you think things are going well, a plumbing issue arises and more often than not, the culprit is the toilet. There is always going to be a time when you need to know how to fix toilet issues. Instead [...] The post Potential Issues With Your Toilet and How to Fix Them appeared first on JB Water.
By jbwater 19 Dec, 2018
A p-trap is that curved pipe that you see beneath any sink. P-traps are designed to prevent the backflow of sewer gases from passing into the home. A P-trap can trap debris that has drained from the sink, which can restrict the flow from the sink. So, why is removing P-traps important? Because this [...] The post Removing P-Traps appeared first on JB Water.
By jbwater 30 Oct, 2018
Why do you need a whole house water filter system? Two very important reasons: First, to remove the residual chlorine contained in your water that is added at the municipal treatment plants to prevent growth of disease-producing micro-organisms, which include bacteria, viruses, and parasites. And secondly, to remove harmful chemicals, residual pharmaceuticals, pesticides, herbicides, trihalomethanes [...] The post Why Do I Need a Whole House Filtration System? appeared first on JB Water.
By jbwater 25 Sep, 2018
Water heater maintenance can extend the life span of this important appliance. In Arizona, the life span of a typical electric tank style water heater is 6 to 10 years. Gas water heaters tend to have even shorter life spans. The life expectancy of your water heater will depend on the quality of your [...] The post Water Heater Maintenance Tips To Double The Life Span appeared first on JB Water.
By jbwater 30 Aug, 2018
We need water to survive. Water makes up approximately 70% of the human body; blood is 93% water and muscles are about 75% water. Reverse osmosis and distillation are the most common and most effective water purification methods used to make safe drinking water, so what are the differences between reverse osmosis and distilled [...] The post Reverse Osmosis vs. Water Distillation appeared first on JB Water.
By jbwater 25 Jul, 2018
There are a number of causes for blockage of sewer pipes due to roots in sewer line. When there is periodic reoccurrence of sewer pipe clogging, then it pays to invest in a sewer camera survey that produces a recorded video of the pipeline, which is used to determine the cause of the clogging. [...] The post Roots in Sewer Line Solutions appeared first on JB Water.
By jbwater 05 Feb, 2018
Jess Maney, founder of Y-Fit Fitness Training How did I improve my health? It seems there are not many certainties in life, but here is one surefire tip that works! It sounds simple, but I know from my own experience that it will take some personal commitment and discipline to accomplish. And [...] The post What is one surefire thing I can do to improve my health? appeared first on JB Water.
By jbwater 17 Jan, 2018
Do you know how to shut off the water? In case of a water leak emergency, that somebody could be you! Can you see yourself doing what it takes to get the water turned off in a hurry? ANGLE STOPS Under every sink there are shutoff valves for hot and cold water; and behind [...] The post QUICK! Somebody shut off the water. appeared first on JB Water.
By jbwater 21 Nov, 2017
It's time to learn how to prevent plumbing problems! Often homeowners have a severe plumbing problem during the holidays due to all the extra food-related waste going down the kitchen sink. To have to call out a plumber during such a busy time of the year can be expensive. Wouldn’t you rather spend that [...] The post Top 5 Tips to Prevent Plumbing Problems During the Holidays appeared first on JB Water.
More Posts
Share by: